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New Contributor

Conference call hangs up?

I start a conference call to join and I seem to connect.  Once I enter in my Pin and press # however, the voice says "Thank You", I get a few seconds of silence and then the phone hangs up.  It just started happening and I'm wondering what could be causing it.

GoTo Moderator

Re: Conference call hangs up?

@boardroom   Can you say what is heard on the GoToMeeting conference line itself when your phone line first connects?

Are you able to test this call from an alternate phone or VoIP connection?

Ash is a member of the GoTo Community Care Team.

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