Connecting an External Camera

[SrOnlineFitness]

The answer is, use OBS first, then virtual cam from OBS to GoToMeeting. Then you have to lower the res rate from OBS to GoTo Meeting to 720 instead of 4K. I just did this two weeks ago. It took me forever to find the right combo! It works fine now. And I can still record directly in OBS in 4K  AND this bypasses the 30-minute limit on the camera. It sweet. Let me know if you need more info.

[BBURZYCKI1]

Is there any update on this? Elgato is asking if this will be integrated as others have asked them.

[AshC]

@Joshua Bennett  We have a new support guide that may work in your scenario:  https://support.goto.com/meeting/help/how-do-i-use-blackmagic-atem-mini-or-other-live-streaming-swit... 

[AshC]

@BBURZYCKI1  I'm afraid we do not currently support this type of integration, but we do have some directions that users have had success with:  https://support.goto.com/meeting/help/how-do-i-use-blackmagic-atem-mini-or-other-live-streaming-swit... 

[BBURZYCKI1]

Just so we are on the same page - This is just a simple camera, it is not video capture device etc. It is just that gotomeeting will not recognize the camera at all.

https://www.elgato.com/en/facecam

All other cameras I have work fine. Logitech etc. And all of these cameras also work with all other software.

[AshC]

@BBURZYCKI1 Are you able to try the workaround using OBS as a third party conversion tool?