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SrOnlineFitness
New Contributor

Re: Connecting an External Camera

The answer is, use OBS first, then virtual cam from OBS to GoToMeeting. Then you have to lower the res rate from OBS to GoTo Meeting to 720 instead of 4K. I just did this two weeks ago. It took me forever to find the right combo! It works fine now. And I can still record directly in OBS in 4K  AND this bypasses the 30-minute limit on the camera. It sweet. Let me know if you need more info.

BBURZYCKI1
New Contributor

Re: Elgato Facecam does not work on gotomeeting but works on everything else

Is there any update on this? Elgato is asking if this will be integrated as others have asked them.

AshC
LogMeIn Contributor

Re: Unable to share webcam - Epiphan SDI2USB 3.0

AshC
LogMeIn Contributor

Re: Elgato Facecam does not work on gotomeeting but works on everything else

@BBURZYCKI1  I'm afraid we do not currently support this type of integration, but we do have some directions that users have had success with:  https://support.goto.com/meeting/help/how-do-i-use-blackmagic-atem-mini-or-other-live-streaming-swit... 

 

 

BBURZYCKI1
New Contributor

Re: Elgato Facecam does not work on gotomeeting but works on everything else

Just so we are on the same page - This is just a simple camera, it is not video capture device etc. It is just that gotomeeting will not recognize the camera at all.

 

https://www.elgato.com/en/facecam

 

All other cameras I have work fine. Logitech etc. And all of these cameras also work with all other software.

 

 

AshC
LogMeIn Contributor

Re: Elgato Facecam does not work on gotomeeting but works on everything else

@BBURZYCKI1 Are you able to try the workaround using OBS as a third party conversion tool?