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monasmith
New Contributor

Control Panel disappeared when I put GTM on my new laptop.

I purchased a new Surface and installed GTM on it, but lost my control panel. How do I get it back? All my self-help has been unsuccessful.

1 REPLY 1
AshC
LogMeIn Contributor

Re: Control Panel disappeared when I put GTM on my new laptop.

Hi @monasmith

If you're an Organizer yourself, simply log in at gotomeeting.com and host a new meeting. 

 

If you're an Attendee, then you can easily download the desktop software when joining the next meeting.  Here's a test meeting you can utilize anytime: https://support.goto.com/meeting/help/join-a-test-session-g2m050001

 

** If your Surface tablet has the processing ability to use the desktop application then it will attempt to do so.  If not, then you may receive the Web App in-browser experience instead.