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New Contributor

Editing Personal Meeting Room

I am struggling to edit my Personal meeting room in GTM. I keep saving the photo in the settings and then saving. The photo never appears though. I have tried editing text on the same page and saving - it saves the text and not the photo! I am going round in circles!!!!!!! I've even left it overnight in case there was a lag.

 

I also want to change the generic meeting name but cannot find out how to do that.

 

I am suspecting I should have done these things properly at the outset and now they are set in stone - no pic and the wrong room name. Surely you can edit these after intial set up?

 

I am tearing my hair out!!!

34 REPLIES 34
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LogMeIn Contributor

Re: Editing Personal Meeting Room

Hi @FionaHQL ,

You can certainly edit your picture and personal meeting url, though you cannot use an existing spelling for someone elses personal meeting address.  Have you tried updating your picture with a variation to test further?  How about trying an alternate web browser as well?

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New Contributor

Re: Editing Personal Meeting Room

Hi Ash thanks for this

 

I've amended the URL OK, and the picture has been sorted. It seems it was a caching issue.

 

Now all I need to do is change the fixed meeting/room name. Instead of having my name as the meeting title I want to change it to something more generic. 

 

Any ideas welcome!

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LogMeIn Contributor

Re: Editing Personal Meeting Room

You should be able to edit the Meeting Title as well through your online account by clicking the Edit button on your Meetings home page. 

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New Contributor

Re: Editing Personal Meeting Room

I have the same issue.

I can't figure out how to fix it. Clicking personal meeting room's link doesn't work. I need urgently address editing...

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LogMeIn Contributor

Re: Editing Personal Meeting Room

@imonsellato If you are updating your personal GoToMeeting settings online, what are you seeing during this process?  Have you tried an alternate web browser to see if there's an issue there? 

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New Contributor

Re: Editing Personal Meeting Room

What do you mean with personal GoToMeeting settings online?

I tried firefox edge chrome. Notthing changed...I can't edit the name.

 

I mean this

 

Schermata 2020-04-22 alle 20.19.08.png

It's in italian but is understandable....I can'tt modify the web address and by clicking over It doesn't works...no window or frame opens...

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LogMeIn Contributor

Re: Editing Personal Meeting Room

@imonsellato  To the right of the image you attached there will be an 'Edit' button (with a pencil icon) you can press in order to update your personal meeting url:

EditPersonalG2Murl.PNG

 

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New Contributor

Re: Editing Personal Meeting Room

Unfortunately it doesn’t appear to me...
It is missing...
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LogMeIn Contributor

Re: Editing Personal Meeting Room

Can you share with us the web page view, but blur our the url and ID? 

Do you see the same thing in an alternate web browser?