I am struggling to edit my Personal meeting room in GTM. I keep saving the photo in the settings and then saving. The photo never appears though. I have tried editing text on the same page and saving - it saves the text and not the photo! I am going round in circles!!!!!!! I've even left it overnight in case there was a lag.
I also want to change the generic meeting name but cannot find out how to do that.
I am suspecting I should have done these things properly at the outset and now they are set in stone - no pic and the wrong room name. Surely you can edit these after intial set up?
I am tearing my hair out!!!
Hi @FionaHQL ,
You can certainly edit your picture and personal meeting url, though you cannot use an existing spelling for someone elses personal meeting address. Have you tried updating your picture with a variation to test further? How about trying an alternate web browser as well?
Hi Ash thanks for this
I've amended the URL OK, and the picture has been sorted. It seems it was a caching issue.
Now all I need to do is change the fixed meeting/room name. Instead of having my name as the meeting title I want to change it to something more generic.
Any ideas welcome!
@imonsellato If you are updating your personal GoToMeeting settings online, what are you seeing during this process? Have you tried an alternate web browser to see if there's an issue there?
What do you mean with personal GoToMeeting settings online?
I tried firefox edge chrome. Notthing changed...I can't edit the name.
I mean this
It's in italian but is understandable....I can'tt modify the web address and by clicking over It doesn't works...no window or frame opens...