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JenniferKumar
New Contributor

Re: Editing Personal Meeting Room

@AshC 

I may not be exaclty clear what I am trying to do.. So if a personal meeting room has this ID:

https://www.gotomeet.me/username

 

I have created a separate room with another extension like:

https://www.gotomeet.me/username/meetingroom1

 

I want to know how to locate this meeting room in my account, to edit it and to use it to schedule meetings with from my calendar.

 

 

 

"@JenniferKumar Your personal meeting room is different than the rest of your schedule, as this ID is permanently assigned to your login, and can only be edited online after you log in at www.gotomeeting.com ."

AshC
Retired GoTo Contributor

Re: Editing Personal Meeting Room

You only have one customizable url per Organizer account I'm afraid.  All other urls will look like https://global.gotomeeting.com/join/123456789 


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JenniferKumar
New Contributor

Re: Editing Personal Meeting Room

Ok, that makes sense.

 

At any point could I delete the one customizable link and create a new one?

AshC
Retired GoTo Contributor

Re: Editing Personal Meeting Room

You can always edit it, but cannot delete the ID permanently. 


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JenniferKumar
New Contributor

Re: Editing Personal Meeting Room

Thank you! I am not able to figure out how to edit it.

 

Also strangely enough, though I had created a personalized meeting room a month ago, today when I went to use it, neither I nor any of the 8 participants could access the meeting using that link (though we all could in the past, up to a week ago). I wasn't able to figure out what was wrong and offered a different meeting ID. Do you happen to have any thoughts on why this happened? I still can't get that link to work. It says 'invalid ID.' when I go to the personalized meeting room creation area and try to recreate the link it says the link already exists.

AshC
Retired GoTo Contributor

Re: Editing Personal Meeting Room

@JenniferKumar  What was the message seen when you attempted to launch your personal meeting?


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JenniferKumar
New Contributor

Re: Editing Personal Meeting Room

Here's a screenshot.ss.jpg

AshC
Retired GoTo Contributor

Re: Editing Personal Meeting Room

What happens if you edit the url to something different, then try to launch again?

Do you also have an integrated audio selection made for the personal meeting?


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JenniferKumar
New Contributor

Re: Editing Personal Meeting Room

When I change the spelling of the URL it directs me to a page that says: 

 

Oops, that name didn't show up in our system.

Please double-check the spelling and try again.

 

 

And again if I put in the actual link spelled right, I am still getting the same error message screen from earlier in this thread.

 

AshC
Retired GoTo Contributor

Re: Editing Personal Meeting Room

@JenniferKumar

What if you disable the new GoToMeeting Hub, as some others have found successful to edit that meeting?  https://support.goto.com/meeting/help/enable-gotomeeting-hub 


Ash is a member of the LastPass Community Care Team.

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