Error 12029

[Ján Jaw Vangor]

Guys, when I want to download Launcher, its shows me Error 12029 sending request to server builds.citrixonlinecdn.com. What I can do?

[GlennD · Accepted solution]

Hi,
Sorry for the frustration, please review this support article and the steps detailed:  https://support.logmeininc.com/gotomeeting/troubleshooting/why-am-i-getting-error-12029-when-trying-...

[michal2]

I am getting this error when trying to download GoTo Opener for around half a year now.

I did every step from the link above but it didnt work.

Earlier I was able to join via browser, but Today I can't even do this on my PC

Tried multiple browsers, doesnt work

I am able to join meeting without problems via my phone.

On my PC I am getting messages that the meeting has ended, or invalid meeting id

[AshC]

@michal2  It certainly sounds like you have either a firewall in place there, or some malware that is blocking the download and connection.  Please see this reference document to make the proper security allowances: https://support.goto.com/meeting/help/how-do-i-configure-gotomeeting-to-work-with-firewalls-g2m09000...

[michal2]

I am using Bitdefender. Added all of those exceptions and still no success. Same when  I turned it off.

Are there any particular Windows services that need to be turned on?

Any other ideas how I can tackle with this?

btw another webinar and I am able to join via browser (installer fails still)

[michal2]

this helped

https://www.technipages.com/how-to-fix-common-gotomeeting-errors

finally...