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New Contributor

Re: Feature request: Hide mute notifications

I wanted to follow up on this. My version has since upgraded to 10.1.1 Build 15160, and these notifications are still present. How can I get rid of the pop-ups telling me I'm muted or that I'm starting the meeting muted?

LogMeIn Contributor

Re: Feature request: Hide mute notifications

Hi @afoster,

While I have alerted the product team about this annoyance, I have not received an ETA for potential fixes.  As soon as I hear more details I will update this thread.

^AC

New Contributor

Re: Feature request: Hide mute notifications

I am also interested in this "feature" ("fix" rather). My attendees are complaining about these notifications.

10.1.2 Build 15251
Same issue -- "You're muted" Notifications appear with Preference "Usage tips" switched off.

Why did they remove the "Don't remind me again" button? Seems short-sighted.
LogMeIn Contributor

Re: Feature request: Hide mute notifications

Hey folks,

We plan to introduce a 'Do not show again' option in a future release of GoToMeeting.  Thanks for your patience while we finalize this addition.

New Contributor

Re: Feature request: Hide mute notifications

When you say a "do not show again" option - would that be for the current session only, or permanently? I would love to see the latter, because not showing it again in the current session doesn't address the original problem.

LogMeIn Contributor

Re: Feature request: Hide mute notifications

It will be a permanent setting once released.

New Contributor

You're Muted: Reminders

Hello,

 

Wish to know if there is any way to stop the reminders that keep nagging that the mic is muted.

 

muted

 

I attend study sessions and most of the time we have to stay muted so that we can listen to the teacher. But the reminders about mic being muted keep disturbing. Earlier, there was an option that would show below the reminder "Do not remind me". But now that option has disappeared in thin air.

 

If the nagging was like once in 30 minutes or so, can understand. However, the nags are showing up every 5 minutes. It is really disturbing, can't concentrate on my sessions. Please stop these 'mute reminder' nags.

 

Thank you!

Tags (2)
LogMeIn Contributor

Re: You're Muted: Reminders

Hi Andy,

We are aware of the annoyance there, and have filed with the team to improve this experience.  Thanks for your patience while we work on the fix.

LogMeIn Contributor

Re: You're Muted: Reminders

I apologize for the dirsuption there, Andy. This is something we are currently working to improve upon, in furute GoToMeeting updates.

bPh
New Contributor

Re: You're Muted: Reminders

When you mention it is being worked on, is there any ETA? A version or two back, I do remember seeing the option to not be reminded again, but I no longer see that in the bubble. Would love to have it back and for a permanent option.