my laptopo (GS65) is working with the newest GTM 188.8.131.5227
But the desktop does not work with this version. Checked this morning before posting the last post.. will check again in a couple hours.
I was invited to a meeting but got the same error and could not join.
I am getting
2019-04-04 16:45:53.221 PST d: [g2mstart.exe] <Watcher> ResetableThread::run() - ready event signaled.
2019-04-04 16:45:53.223 PST d: [g2mstart.exe] <Watcher> CLoaderWatchdog::waitOnProcess() - waiting for the Comm Agent to exit (pid=8628)
2019-04-04 16:46:40.626 PST d: [g2mstart.exe] <Watcher> The Comm Agent Exit event was not signaled.
2019-04-04 16:46:40.632 PST W: [g2mstart.exe] <Loader> The Comm Agent exited with code [0x7E8]
2019-04-04 16:46:40.633 PST d: [g2mstart.exe] <Loader> Exit error default case (2024).
2019-04-04 16:46:40.633 PST E: [g2mstart.exe] <Loader> Exiting with errors - failed to run GoToMeeting.
This was after downloading the latest opener and getting the latest version.
I tried uninstalling, reinstalling and clearing the data from my profile.
I also tried shutting down all the audio services (Task Manager), still not working.
Tried in Chrome, IE 11 etc.
All the tests online passed, but unable to join a session.
Windows 7 64bit.
HP Probook 6540b (IDT HD Audio - Intel display audio)
Microsoft Lifecam cinema
Jabra Pro 930 for audio playback and microphone
Plugged the Jabra and lifecam into another Pc with 64bit Window s 7 and it worked fine.
I tried shutting down the audio managers for the IDT. Still not working.
Asking the presenter to drop back to an older version of the client is not goign to work.
@Mickyj I'm afraid we don't have a Meeting ID for web app testing, but you can join your next GoToMeeting broadcast early by using the 9-digit number at the end of the join link sent by the Organizer.