Since this week we cannot change a meeting after its meeting id has been generated. This Problem only exists within the gotomeeting outlook plugin. After further inspection of the network acticity, we found an URL which seems not to respond anymore:
Inside the Application- Window there is only this Error- Message:
"2022-11-29 13:02:52,448  INFO - Get user settings
2022-11-29 13:02:52,448  INFO - GetMeeting
2022-11-29 13:02:53,374  INFO - Got meeting 09813
2022-11-29 13:02:53,400  ERROR - Error during meeting editor initialiazation
System.ArgumentNullException: Der Wert darf nicht NULL sein.
bei System.Linq.Enumerable.Select[TSource,TResult](IEnumerable`1 source, Func`2 selector)
bei LogMeIn.G2M.OP.MeetingEditor.MeetingEditorBuilder.CreateCountryVierwModel(List`1 allowedCountries, List`1 defaultCountries, List`1 meetingCountries, MeetingEditorView viewType)
bei LogMeIn.G2M.OP.MeetingEditor.MeetingEditorBuilder.InitTollFreeCountryView(List`1 meetingCountryCodes, OSDUserSettings settings)
bei LogMeIn.G2M.OP.MeetingEditor.MeetingEditorBuilder.InitMainView(MeetingEditorViewModel viewModel, OSDUserSettings settings, OSDMeeting meeting, List`1 tollNumbers, List`1 tollFreeNumbers)
--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
bei System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
Do you have some idea, what could be wrong here?
Which version of Outlook are you using? If you are using Outlook 2016 or later I would recommend switching to our newer GoTo for Outlook integration.
Our updated GoTo Meeting for Microsoft Outlook support article compares the options and features available.
Hi @GlennD ,
Unfortunately, we don't yet have a way to sync our contacts to the Azure. We use Outlook 2016 / 2019. Is the old plugin still supported?
While the Outlook Plug-in is currently still available, we are no longer supporting future versions of this Plug-in. This means if Microsoft releases another update that breaks the Plug-in we will not be fixing it.
The new GoTo for Outlook integration we have released works differently, so it will not be affected by Microsoft updates as easily as the older Plug-in. It is compatible with Outlook 2016 and newer.