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jstephan
New Contributor

GoTo volume is extremely low in proportion to all other applications

Similar issue here... GoTo volume is extremely low in proportion to all other applications running on my system. It is maxed out in the Windows volume mixer, and there is not option to adjust within GoTo.

5 REPLIES 5
GlennD
GoTo Manager

Hi @jstephan, welcome to the community.

 

Can you please provide some more details about your setup and how often you are seeing (hearing), this issue?

 

Glenn is a member of the GoTo Community Care Team.

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jstephan
New Contributor

I am using Windows 11, and the issue occurs in all meetings.

KateG
GoTo Moderator

Thanks for getting back to us @jstephan. Can you check your app settings by clicking on your Settings and searching Volume Mixer? 

 

Screenshot_20221107_015526.png

Kate is a member of the GoTo Community Care Team.

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jstephan
New Contributor

As mentioned in OP, I have done this, and it is maxed out in Volume Mixer.

KateG
GoTo Moderator

Yes I see you did mention that @jstephan sorry for the oversight! There is no known issue with the app audio being unusually low. The best thing would be to call customer support who could host a test meeting and see what's happening.  Sorry we couldn't work it out here. 

 

Kate is a member of the GoTo Community Care Team.

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