GoToMeeting API support

[bokeefe]

I use a Learning Management System (TalentLMS.com) to host our eLearning.  It has an integration with GoToMeeting and it works  great.... except for one issue:

Our GoToMeeting licenses allow 150-250 attendees, but when TalentLMS sets up a webinar in GoToMeeting it limits the capacity to 26 people.  It should be letting use our full license amount.  TalentLMS support says the following:

"When creating a GoToMeeting conference/webinar, we get the maximum capacity of the webinar in the GoTo API response.  So, the GoTo API for their cases sends us back that the maximum allowed attendees is 26. You will have to check this with GoTo support."

• Can anyone confirm this?
• Can anyone on here do anything about this?

I am on hold with GoToMeeting to talk to someone but so far it's been 43 minutes and I have a conference call coming up that will result in my having to hang up on this call. 😞

Thanks,

Brian

[AshC · Accepted solution]

Hi Brian,

Please reference the process for requesting help with APIs using this specific template:  https://goto-developer.logmeininc.com/api-support-request-template 

Thanks.

[bokeefe]

Thanks AshC.  I ended up getting through and I have blown off my 4:00 conference call.  She is trying to look into this.  Should I still submit the email using the form you sent or should I just work through the support person I am speaking with?

[escuridao]

Hello,

I am connect to meeting on api but service return 400 bad request please help me

        public async Task<IActionResult> Index(string code)
        {
            string clientId = "8b0c5834-c88a-4d9b-b542-77cee6b564e1";
            string clientScreet = "/7iGj9b3JXHIAkXoxcXyng==";
            string base64code = "OGIwYzU4MzQtYzg4YS00ZDliLWI1NDItNzdjZWU2YjU2NGUxOi83aUdqOWIzSlhISUFrWG94Y1h5bmc9PQ==";
            string redirectUri = "https://localhost:44316/";
            string url = $"https://api.getgo.com/oauth/v2/authorize?client_id={clientId}&response_type=code&redirect_uri={redirectUri}";

            if (string.IsNullOrEmpty(code))
            {
                Response.Redirect(url);
            }
            else
            {
                using (var httpClient = new HttpClient())
                {
                    using (var request = new HttpRequestMessage(new HttpMethod("POST"), "https://api.getgo.com/oauth/v2/token"))
                    {
                        request.Headers.TryAddWithoutValidation("Authorization", "Basic " + base64code );
                        request.Headers.TryAddWithoutValidation("Accept", "application/json");
                        request.Content = new StringContent("redirect_uri=https://localhost:44316&grant_type=authorization_code&code=" + code);
                        request.Content.Headers.ContentType = MediaTypeHeaderValue.Parse("application/x-www-form-urlencoded");
                        var response = await httpClient.SendAsync(request);
                    }
                }
            }
            return View();
        }

[craig_tarr]

Not sure why my post was marked as Spam. Is there a reason? My developer and I are trying to figure out some odd 401 and 500 errors when using the APIs.

Link to post: (API call to Create meeting & Create Organizers)
by craig_tarr

https://community.logmein.com/t5/GoToMeeting-Discussions/API-call-to-Create-meeting-amp-Create-Organ...

Using C# we are able to create a Meeting but are having issues adding Co-Organizers. We plan to create all meetings dynamically, then always add 1 co-organizer. Unsure if we're calling the correct API or not. Or if we have an issue that may be account related.   Our call to create a meeting (below) works fine. The object is good. MeetingsApi() and .createMeeting(token, meeting_body); When we attempt to use the below code we get a 500 error response .deleteOrganizerByEmail(token,"Tony@email.com") And when we attempt to use the below code we receive a 401 error response. .createOrganizer(token, objOrganizerReq); Are we using the correct Product Type?  LogMein.GoToMeeting.Api.Model.product.G2M     Product: Go to Meeting Problem Description: Not able to fetch Organizer key.  Or Need to add co-organizer in go to meeting. API Method: getOrganizersAllOrByEmail and getUser https://api.getgo.com/admin/rest/v1/accounts/2401630656507600902/users Request URL: https://api.getgo.com/G2M/rest/organizer?email=tony@email.com https://api.getgo.com/organizer?email=mike@email.com Request Headers:  application/json Request POST Data (if applicable): Response HTTP Code: 401. Unauthorized Response Body: {"incidentId":3501767924769870320,"errors":[{"code":"not.authenticated"}]}

This message has 0 replies