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New Contributor

GoToMeeting Icon Disappears From System Tray

The GoToMeeting icon keeps disappearing from my System Tray, so that I have to go to the website in order to start a meeting.  How can I keep it there, even if I reboot the computer?

When I first installed it, it did not create a Start Menu folder or entry, so I tried to create an icon on the desktop.  I couldn't find any file to run.

Can someone help me fix this so I don't have such a tenuous hold on my GoToMeeting control?  

1 REPLY 1
LogMeIn Contributor

Re: GoToMeeting Icon Disappears From System Tray

Hi @VictorCamp ,

It may be that the initial setup of GoToMeeting on that PC was not completed with the correct administrative permissions.  What you can do is re-install GoToMeeting by first saving the files from here:  https://support.logmeininc.com/gotomeeting/help/installation-guide-for-msi-windows-g2m080003

 

And then running those executables yourself 'As Administrator' by right clicking on them from the download folder first.