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GoToMeeting installation error 0X80096005

Hi,

When installing GoToMeeting on my Windows 10, I'm getting the following error:

 

Method "checkFileAuthorization" returned HRESULT [0X80096005].  The timestamp signature and/or certificate could not be verified or is malformed.

 

(it's a line from the log file)

 

Any idea how to fight this?

Thank you for any help.

 

The logfile fragment:

2020-02-12 11:56:33.808 +0100 i: [g2o] <5E4> [completeInstall] started
2020-02-12 11:56:33.809 +0100 i: [g2o] <5E4> [leaveSingleInstance] started
2020-02-12 11:56:33.809 +0100 i: [g2o] <5E4> [startSendTelemetry] started
2020-02-12 11:56:33.810 +0100 i: [g2o] <5E4> [notifyUserIfFatalError] started
2020-02-12 11:56:33.810 +0100 i: [g2o] <1450> telemetry data: appBuild=533&downloadBaseURL=https%3a%2f%2fbuilds.cdn.getgo.com%2fbuilds%2fg2m%2f16576%2f%2chttps%3a%2f%2fbuilds.getgocdn.com%2fbuilds%2fg2m%2f16576%2f&endpointState=DownloadFailed&helperRuntime=80234&helperState=Bypassed&helperUUID=E9717B36-84A9-4902-A262-3865A8F44C30&osVersion=WinNT_P_x64_10_0_17134&pluginState=Unknown&helperHistory=HelperHandlingUrl&helperHistory=HelperHandledUrl&helperHistory=EnterSingleInstanceSucceeded&helperHistory=ConfigForProductSucceeded&helperHistory=PluginLocatingExisting&helperHistory=PluginLocateExistingFailed&helperHistory=EndpointLocatingExisting&helperHistory=EndpointLocateExistingFailed&helperHistory=EndpointDownloading&helperHistory=UniqueTempDirExecPermissionSet&helperHistory=EndpointDownloadExecPermissionSet&helperHistory=EndpointValidatingDownloaded&helperHistory=CheckFileAuthTimeMs(140)&helperHistory=Win32.0x80096005&helperHistory=Win32.0x80096005&helperHistory=ECError.eSomeError&helperHistory=EndpointDownloadExecPermissionSet&helperHistory=EndpointValidatingDownloaded&helperHistory=CheckFileAuthTimeMs(109)&helperHistory=Win32.0x80096005&helperHistory=Win32.0x80096005&helperHistory=ECError.eSomeError&helperHistory=EndpointDownloadFailed&argumentsRequestMetrics=bytesDownloaded%3d1525%26cscErrorCount%3d0%26displayedAuthUi%3dfalse%26displayedUi%3dfalse%26hostName%3dlaunch.getgo.com%26requestUrl%3dhttps%253a%252f%252flaunch.getgo.com%253a443%252flauncher2%252flaunch%252fe0-Q19fA-oQxfJ8jFtZ55W7-8aC-UwhaPZrIlHHKAcOF4maz-iP3d5NesrZajPRvz19SfYvsVKmId7ipbbPIPwa0k5_zQ25cMhW8XO1DlqGfXxZNG_qMwlcLkwzf7kYPW5yuOF5qAy6vU40MXiPu7ah5KUsryi4goZI0RzbOk_zO0KTrk2NE1nHVOH075mHm5UIVNpkFNvedV9kg7cKExQISvTzK5ja44FP9-1qwInaUtaiCG2aKnJhlALmhJTyw6gFC9baVdA272jxQTL0ZuEMLL4qSSizId3sNWu4orJul0kK5j_KIKBXlxVvHw_I9rNnlcBC_4zhSPX79YyO7bY-5PP3E4v4evMiS7eqHIVfFfwCpjddZQukq2-Lyz9zEQYIBN8yRDnigCNfs8VRU8ie7KQ1Dox8JP6xhvrJplA9Wm1lm1S4tCS-OUTtVPdGllDYG3m76y2l9Hn0FjpUdMgbi5TeXRwuJrQ5h7BlOl_WEjnC25wB_rRyZKn-djEJmKOJMDt9lFVZlrH0r4EdBeEVhMhW1xy0lnSyadqmDIRn7eXN09vZ%26resolvedHostAddr%3d78.108.120.31%26result%3dECError.eNoError%26timeBlockedInUi%3d0%26timeToConnect%3d547%26timeToDownload%3d172%26totalTime%3d735&startupReportMetrics=bytesDownloaded%3d0%26cscErrorCount%3d0%26displayedAuthUi%3dfalse%26displayedUi%3dfalse%26hostName%3dlaunch.getgo.com%26requestUrl%3dhttps%253a%252f%252flaunch.getgo.com%253a443%252flauncher2%252ftelemetry%252fhelper%253ftoken%253de0-Q19fA-oQxfJ8jFtZ55W7-8aC-UwhaPZrIlHHKAcOF4maz-iP3d5NesrZajPRvz19SfYvsVKmId7ipbbPIPwa0k5_zQ25cMhW8XO1DlqGfXxZNG_qMwlcLkwzf7kYPW5yuOF5qAy6vU40MXiPu7ah5KUsryi4goZI0RzbOk_zO0KTrk2NE1nHVOH075mHm5UIVNpkFNvedV9kg7cKExQISvTzK5ja44FP9-1qwInaUtaiCG2aKnJhlALmhJTyw6gFC9baVdA272jxQTL0ZuEMLL4qSSizId3sNWu4orJul0kK5j_KIKBXlxVvHw_I9rNnlcBC_4zhSPX79YyO7bY-5PP3E4v4evMiS7eqHIVfFfwCpjddZQukq2-Lyz9zEQYIBN8yRDnigCNfs8VRU8ie7KQ1Dox8JP6xhvrJplA9Wm1lm1S4tCS-OUTtVPdGllDYG3m76y2l9Hn0FjpUdMgbi5TeXRwuJrQ5h7BlOl_WEjnC25wB_rRyZKn-djEJmKOJMDt9lFVZlrH0r4EdBeEVhMhW1xy0lnSyadqmDIRn7eXN09vZ%2526downloadTrigger%253dlaunch%26resolvedHostAddr%3d78.108.120.31%26result%3dECError.eNoError%26timeBlockedInUi%3d0%26timeToConnect%3d0%26timeToDownload%3d171%26totalTime%3d171&endpointDownloadMetrics=bytesDownloaded%3d19232768%26contentType%3dapplication%252foctet-stream%26cscErrorCount%3d0%26displayedAuthUi%3dfalse%26displayedUi%3dfalse%26hostName%3dbuilds.cdn.getgo.com%26requestUrl%3dhttps%253a%252f%252fbuilds.cdn.getgo.com%253a443%252fbuilds%252fg2m%252f16576%252fG2MCoreInstExtractor.exe%26resolvedHostAddr%3d13.32.99.94%26result%3dECError.eNoError%26timeBlockedInUi%3d0%26timeToConnect%3d235%26timeToDownload%3d15250%26totalTime%3d15485&endpointDownloadMetrics=bytesDownloaded%3d19232768%26contentType%3dapplication%252foctet-stream%26cscErrorCount%3d0%26displayedAuthUi%3dfalse%26displayedUi%3dfalse%26hostName%3dbuilds.getgocdn.com%26requestUrl%3dhttps%253a%252f%252fbuilds.getgocdn.com%253a443%252fbuilds%252fg2m%252f16576%252fG2MCoreInstExtractor.exe%26resolvedHostAddr%3d78.108.120.124%26result%3dECError.eNoError%26timeBlockedInUi%3d0%26timeToConnect%3d656%26timeToDownload%3d63047%26totalTime%3d63703
2020-02-12 11:56:33.810 +0100 e: [g2o] <5E4> flow error (not displayed):
(2001) "ECError::eSomeError"
Method "checkFileAuthorization" returned HRESULT [0X80096005]. The timestamp signature and/or certificate could not be verified or is malformed.
Error returned at , endpointtools.cpp:380
Error occurred at , endpointtools.cpp:235
Error occurred at , downloaderapp.cpp:1831
2020-02-12 11:56:33.811 +0100 e: [g2o] <5E4> displaying error:
GoTo Opener encountered an error:
The timestamp signature and/or certificate could not be verified or is malformed.
Failed to download GoToMeeting from our servers.
Please restart the download or contact Global Customer Support at <a href="http://link.logmeininc.com/get-help">http://link.logmeininc.com/get-help</a>.
2020-02-12 11:56:33.811 +0100 i: [g2o] <1450> loading https://launch.getgo.com:443/launcher2/telemetry/helper?token=e0-Q19fA-oQxfJ8jFtZ55W7-8aC-UwhaPZrIlH...
2020-02-12 11:56:33.811 +0100 i: [g2o] <1450> configuring request
2020-02-12 11:56:33.811 +0100 i: [g2o] <1450> sending request
2020-02-12 11:56:34.519 +0100 i: [g2o] <1450> receiving response