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EFSki
New Contributor

Goto Screen sharing locks up

Hello,

I switched from Zoom to GoToMeeting because Zoom would not let me share my screen multiple times.  It would lock up in the middle of the meeting.   Unfortunately yesterday my first trial with GoToMeeting failed for the same reason.  So I have to figure out how to fix that.

3 REPLIES 3
AshC
Retired GoTo Contributor

Re: Goto Screen sharing locks up

Sorry to hear that @EFSki

Can you specify what device you're currently using, and if you've already checked with the manufacturer website for all available driver updates?


Ash is a member of the LastPass Community Care Team.

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EFSki
New Contributor

Re: Goto Screen sharing locks up

Thank you,

I use a Toshiba Portege 2835-P330 Laptop and Windows 7 Home.

I will await your help further.  Thanks again!

AshC
Retired GoTo Contributor

Re: Goto Screen sharing locks up

Although Windows 7 is getting a bit long in the tooth, it should still be compatible with GoTo broadcasts.  Are you running any apps in the background that may be increasing the processing demand of your Toshiba hardware? 

 

Do you see the same behavior when sharing the entire screen Vs. a single application window?

What about reducing the local demand by not sharing any webcam feeds?


Ash is a member of the LastPass Community Care Team.

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