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lhlSteven
New Contributor

GotoMeeting has experienced technical difficulties. Please try again

I have faced this error message while the Goto opener launched at all browsers. 

Try delete all installation & reset IE & check firewall, nothing changed.

Need find what is the so call "technical difficulties".

The opener is working fine at other company PCs.

INC38128090 (3).jpg

3 REPLIES 3
AshC
LogMeIn Contributor

Re: GotoMeeting has experienced technical difficulties. Please try again

@lhlSteven  When you log into your online account at gotomeeting.com, can you check your personal settings to include both a First and Last name with no spaces in either?

lhlSteven
New Contributor

Re: GotoMeeting has experienced technical difficulties. Please try again

Sir, thanks for your support, but I don't understand, this opener crashed during we start a meeting test, and I don't know where to check the personal setting in gotomeeting.com , we are group user and we start meeting by our internal mail notification as always.

AshC
LogMeIn Contributor

Re: GotoMeeting has experienced technical difficulties. Please try again

If this behavior exhibits itself on different devices, then it could be a known issue having to do with the name placement.  You can check this through gotomeeting.com : https://support.goto.com/article/g2w010006