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grant270
New Contributor

Gotomeeting crashes when opening webcam preferences

While in a meeting, if I open the webcam preferences, the application crashes.  I'm using the Canon Eos Webcam utility. 

 
 

OS X v 10.15.7

Gotomeeting version Version 10.15.0 Build 19228

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1 REPLY 1
AshC
LogMeIn Contributor

Re: Gotomeeting crashes when opening webcam preferences

@grant270  Do you recall if that webcam device has ever worked with GoToMeeting before? 

 

Can you please specify what quality the webcam is set to broadcast, and then test a lower resolution?