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megawampum
New Contributor

Gotomeeting no longer working with Google Calendar

Hello, I have been successfully using the Goto for Google Calendar (via Google Workspace Marketplace) for many months. Recently, it stopped working for me.  Here is what's happening.

 

I create a calendar invite in Google Calendar at a particular time. Under Event Details, I choose Add Video Conferencing, and then select Goto Dedicated Meeting. I save the meeting, but the meeting time isn't updated in Gotomeeting.  Instead, the meeting time shows "Starting Now" under my meetings. So effectively, it's not allowing me to setup meetings for the future any longer.

 

Very frustrating because I'm constantly having to recreate meeting links for future meetings and resend to my clients.

2 REPLIES 2
AshC
GoTo Moderator

Hi @megawampum 

Welcome to the Community. 

 

Was this a recurring / anytime meeting of some kind?  These meeting types do not have set start times, which is what you may be seeing in your online account. 

 


Ash is a member of the GoTo Community Care Team.

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megawampum
New Contributor

Hello, no this is not a recurring meeting.  Thanks.