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New Contributor

Gotomeeting with phone call disconnect

Hi ,

We have regular meetings are scheduled for 4 hours, and have difference device ,include mobile app  computer ip phone to access in gotomeeting conference. The organizer also call in from phone with audio PIN.

If this meeting last a long time, such as 3 hours, the phone of organizer will be disconnected from meetings but other participators are OK, this situation happens  for several time. 

we would want to understand if there is a limit or not? or this is a common network connectivity issue?


LogMeIn Contributor

Re: Gotomeeting with phone call disconnect

Hi @ElanCao 

If the Organizer is the only participant using a GoToMeeting app, then this is expected behavior:  Ending the meeting automatically after 120 minutes.  


As long as there is another attendee joined by a separate device (such as the mobile app), then there is no limit on the meeting broadcast length.