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Active Contributor

How do I turn off the entry and exit chimes or the on hold beeping?

How can I turn off the beep that is played when Attendees are on hold? Also how do I disable the chime that is played every time an Attendee joins or leaves?
1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
LogMeIn Manager

Re: How do I turn off the entry and exit chimes or the on hold beeping?

On a Mac it is a small black triangle/arrow in the top right corner of the audio pane in your control panel. Click on it and you will see the option as long as you are the one hosting the meeting.
Glenn is a member of the LogMeIn Community Care Team.

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17 REPLIES 17
FAQ's
Active Contributor

Re: How do I turn off the entry and exit chimes or the on hold beeping?

As the Organizer who is hosting the GoToMeeting, GoToTraining or GoToWebinar session:

1. Open the Audio pane in your side panel

2. Click on the Edit button on the option you want to enable or disable

It’s as easy as that!

VikasTaneja
New Contributor

Re: How do I turn off the entry and exit chimes or the on hold beeping?

I am using gotomeeting mac version and don't have any such edit button there
GlennD
LogMeIn Manager

Re: How do I turn off the entry and exit chimes or the on hold beeping?

Hi, on Mac look for the arrow on the right of the Audio pane. If you click on it, a drop down menu will be displayed and you can turn off the on hold beeps and entry/exit chimes.
Glenn is a member of the LogMeIn Community Care Team.

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gte037p1
New Contributor

Re: How do I turn off the entry and exit chimes or the on hold beeping?

I don't see this option. Version 7.2.3 Build 3019
GlennD
LogMeIn Manager

Re: How do I turn off the entry and exit chimes or the on hold beeping?

In the new Window UI you click on the 3 dots to the right to access the menu.

Glenn is a member of the LogMeIn Community Care Team.

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gte037p1
New Contributor

Re: How do I turn off the entry and exit chimes or the on hold beeping?

I'm on a mac and the UI does not look like that.
GlennD
LogMeIn Manager

Re: How do I turn off the entry and exit chimes or the on hold beeping?

On a Mac it is a small black triangle/arrow in the top right corner of the audio pane in your control panel. Click on it and you will see the option as long as you are the one hosting the meeting.
Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

View solution in original post

gte037p1
New Contributor

Re: How do I turn off the entry and exit chimes or the on hold beeping?

thank you
Patrick Healy
New Contributor

Re: How do I turn off the entry and exit chimes or the on hold beeping?

This reply was created from a merged topic originally titled how do I mute the chimes as people enter and exit the call?.

I want to be able to prevent the chimes when participants join and/or leave the call. I tried *8 and that did not work.

thanks.