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Active Contributor

How to convert g2m file to standard video format?

Hello, I recorded a meeting. Then it was automatically saved to my computer in g2m format. In your knowledgebase I have found that I can convert it via menu item "Convert Recordings" under your Daisy icon. But I do not see such a possibility here. Can you help, please? Thanks.

1 ACCEPTED SOLUTION

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LogMeIn Manager

Re: How to convert g2m file to standard video format?

Hi Marin,

I think you will find this article about the Recording Manager helpful: https://community.gotomeeting.com/gotomeeting/topics/using-the-recording-manager

 

Glenn is a member of the LogMeIn Community Care Team.

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Retired LogMeIn Contributor

Re: How to convert g2m file to standard video format?

Hi Martin, the recording converter can be located within the context menu of the GoToMeeting system tray icon (next to your clock).  Right-click the orange flower affiliated with GoToMeeting (if it's hidden, you might have to click the arrow that shows hidden icons), then chose the option to convert recordings.

 

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LogMeIn Manager

Re: How to convert g2m file to standard video format?

Hi Marin,

I think you will find this article about the Recording Manager helpful: https://community.gotomeeting.com/gotomeeting/topics/using-the-recording-manager

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!

View solution in original post

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Active Contributor

Re: How to convert g2m file to standard video format?

Thanks you both, helped.
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New Contributor

Re: How to convert g2m file to standard video format?

How to Re-convert GoToMeeting recordings

Procedure

1 Open Documents folder
2 Open original folder
3 Copy desired recording file
4 Paste into Documents folder
5 Right-click GoToMeeting tray icon
6 Select Convert Recordings
7 Check box at left of recording file to convert
8 Select desired file type (WMV or MP4)
9 Click Convert Recording button


Note: If you have changed the default Recordings folder in your Preferences,

a new Original folder will be created there for your unconverted recordings back up.
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New Contributor

Re: How to convert g2m file to standard video format?

Hey, to convert the g2m file, I think you could try this tool - Mac Media Converter. It is a tool that can convert video files with any formats into plain video format with lossless quality. And you can edit the video files as you like, then save them to your computer for using.

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New Contributor

Re: How to convert g2m file to standard video format?

I was a part of an online workshop, someone shared with me a g2m file.

Found this with a simple google search https://support.goto.com/meeting/help/convert-a-session-recording-g2m040009

And found this article I am typing in with a community search & also https://global.gotomeeting.com/install/

 

Screenshot 2020-08-13 at 7.11.08 AM.png

But it doesn't seem to be helping with converting the file?

Also changed the direction of the recording but, it doesn't seem to provide any segue to convert.

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LogMeIn Contributor

Re: How to convert g2m file to standard video format?

@zeultimo  The GoToMeeting software is only needed if you are converting the original files yourself.  If you're saying someone else recorded the GoToMeeting broadcast, is there any reason they didn't convert the file themselves? 

 

Otherwise, the files are usually in MP4 format, which should be playable in any local media player.

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New Contributor

Re: How to convert g2m file to standard video format?

Hey @AshC,

Give me the steps to convert on my Mac.

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LogMeIn Contributor

Re: How to convert g2m file to standard video format?

Should you need conversion instructions for Windows or Mac OS please follow these instructions:  https://support.goto.com/meeting/help/convert-a-session-recording-g2m040009 

 

** Be sure to copy the original recording files before you re-install GoToMeeting, and then replace them back into the recording folder of choice after the re-installation is complete.  The recording manager should be able to locate them again once this is complete.