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learntus
New Contributor

In gotomeeting I am not able to listen to audio from presenter when using chrome on android phone

Hi All

 

In gotomeeting   whem I join a meeting on android phone using chrome browser (and not gotomeeting app), I  am not able to listen to audio from presenter, but presenter can hear my voice

 

 

3 REPLIES 3
AshC
GoTo Manager

Re: In gotomeeting I am not able to listen to audio from presenter when using chrome on android phon

Hi @learntus ,

You must first download the GoToMeeting app for Android OS throughthe app store, before you can successfully join and participate in a GoToMeeting video broadcast. 


Ash is a member of the LastPass Community Care Team.

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learntus
New Contributor

Re: In gotomeeting I am not able to listen to audio from presenter when using chrome on android phon

Hi AshC,

My probem is not with gotomeeting app for andriod;

I am facing problem when I dont use gotomeeting app and try to join meeting  on chrome for andriod.

I that case everything else is working fine;except that I am not able to hear the presenter.

Please look in the matter

Thanks in advance 

 

AshC
GoTo Manager

Re: In gotomeeting I am not able to listen to audio from presenter when using chrome on android phon

Right, that makes sense.  We don't support the web app on mobile devices --- which is why we have the mobile apps available. 


Ash is a member of the LastPass Community Care Team.

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