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Quipu_Customwar
New Contributor

Include media sound - box doesn't appear in "Share my screen" GoToMeeting

 
 
 

Capture.PNG

5 REPLIES 5
AshC
LogMeIn Contributor

Re: Include media sound - box doesn't appear in "Share my screen" GoToMeeting

Hi @Quipu_Customwar

It looks like you are utilizing the web app there?

 

Currently this functionality may be limited to the desktop client, if you're able to switch to that one instead.

Quipu_Customwar
New Contributor

Re: Include media sound - box doesn't appear in "Share my screen" GoToMeeting

Hi,

today I've tried with GTM "opener" downloaded - same effect - box doesn't appear 😞

AshC
LogMeIn Contributor

Re: Include media sound - box doesn't appear in "Share my screen" GoToMeeting

OK, what operating system and device are you working with there?

Do you have a screen shot of when you're presenting with the desktop app?

Quipu_Customwar
New Contributor

Re: Include media sound - box doesn't appear in "Share my screen" GoToMeeting

Hi,

Windows 10 on a Toshiba notebook.

 

GTM_screen.PNG

AshC
LogMeIn Contributor

Re: Include media sound - box doesn't appear in "Share my screen" GoToMeeting

Thank you.  While in session, can you right-click the GoToMeeting icon in your task bar, then choose 'About', and report the software version in use?