It looks like you are utilizing the web app there?
Currently this functionality may be limited to the desktop client, if you're able to switch to that one instead.
Hi,
today I've tried with GTM "opener" downloaded - same effect - box doesn't appear 😞
OK, what operating system and device are you working with there?
Do you have a screen shot of when you're presenting with the desktop app?
Hi,
Windows 10 on a Toshiba notebook.
Thank you. While in session, can you right-click the GoToMeeting icon in your task bar, then choose 'About', and report the software version in use?