Having two key issues on a conference call, I am joining and any help would be much appreciated:
(1) For some people in the call, all the names are being displayed as just a number (1,2,.. 15, etc.) rather than the name they created upon joining the conference session.
(2) The drop down on the conference call has a link to shortcuts (Eg. Alt + L to display the people list, unfortuantly non of the shortcuts work when I try to use them durring a call.
To answer your questions fully we may need some more info about the set up there.
OK, make sure that Attendees who are showing as number representations are able to manipulate the GoToMeeting interface to update their name.
In order to use most of the shortcut actions you would need to install the application itself. Try using the desktop app instead of the web app next time.