This problem is really strange:
I have 4 meetings daily. For 3 of them, everything works fine with recording and conversion. For the 1 last meeting, the recording has suddenly been "letterboxed" with a huge black border line (pictured below). This has occurred on 3 consecutive business days: Monday, Tuesday, Wednesday this week (2/8, 2/9, 2/10).
Resolution is 1920x1080. I have tried mp4 vs wmv -- no change.
Why would this affect only the same 1 of 4 meetings? It makes no sense.
Thanks for your input.
During these meetings are you sharing your entire screen or just the application window? If you start a meet now and record it can you recreate the issue on demand?