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Missing audio option in ios gotowebinar

I tried to listen to a webinar from my iphone 11 using the app.  Although I could listen the webinar though phone built-in speaker, I could not using wired headphones through lightning to 3.5 mm adaptor.  If I'm watching a webinar on my phone, it's because I'm on the move and it does not make sense to listen on the speakers.  (And please, don't tell me to spend cash on a new pair of bluetooth noise cancelling headphone)