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New Contributor

My meetinhg crash after 3 seconds

Hi All,

 

Starting last week, each time I try to join our weekly meeting on my laptop, it starts and then crash after 3 seconds.

 

I uninstalled and reinstalled  GoToMeeting app and GoToOpener. I also updated my windows 10. started my computer. But still I have the same issue. 

 

Any idea how to fix it? I end up using my phone to join th meeting but I will be presenting in 2 days so I must use my laptop.

 

Thanks,

Ahmed

2 REPLIES 2
LogMeIn Contributor

Re: My meetinhg crash after 3 seconds

Hello Ahmed,

I highly recommend updating all available drivers on the affected computer, directly from the manufacturer website.

 

Another idea is to launch into safemode before joining a test session to see if it is audio or video driver related:  https://support.goto.com/meeting/help/join-a-test-session-g2m050001 

 

New Contributor

Re: My meetinhg crash after 3 seconds


@telldunkin wrote:

Hello Ahmed,

I highly recommend updating all available drivers on the affected computer, directly from the manufacturer website.

 

Another idea is to launch into safemode before joining a test session to see if it is audio or video driver related:  https://support.goto.com/meeting/help/join-a-test-session-g2m050001 

 


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