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HelenTreadwell
New Contributor

Need help | Bluetooth microphone not working when making phone calls

Hi,

 

I use a Cross-beats Bluetooth headset that worked well with all previous updates. It has recently been reported that the Bluetooth headset microphone stopped working properly after updating to 5.0.4.

Is there a solution to this?

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: Need help | Bluetooth microphone not working when making phone calls

Hi Helen,

Could you please give us the bluetooth device model, as well as the computer operating system in use there? 

View solution in original post

2 REPLIES 2
AshC
LogMeIn Contributor

Re: Need help | Bluetooth microphone not working when making phone calls

Hi Helen,

Could you please give us the bluetooth device model, as well as the computer operating system in use there? 

View solution in original post

HelenTreadwell
New Contributor

Re: Need help | Bluetooth microphone not working when making phone calls

May be my microphone is not working properly may be to resolve this issue tried online mic test and it is working fine. Then once again to check the setting. Settings -> Bluetooth -> Gear icon next to Headset Make sure "Phone Audio" is checked. And I had to face a lot of trouble due to this being muted, but now I have found my solution.