I'm sorry about that. There was a Google outage recently where emails failed to deliver, and we stopped sending to avoid additional conflict. If your email was on this list of affected address', then please reach Customer Support to check the LMI Bounce List to clear it: https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151
I created a new user in our Admin center but she is not receiving her welcome mail from GoToMeeting.
Apparently her mailbox didn't exist at the moment of creating the user and I saw on this community that her e-mail address might be on the blocklist.
Really hope that you can help me out!
Hi all ,
I couldnt get any reset password e mail . I asked to it basis guys. They mentioned everything looks fine. No blok or nothing sth like this.
Could you please trace for my account ? I cannot create a meeting . Its hard to manage from my side.
P.S. this user's e mail account is same that iam facing error about e mail adress .
Even i couldnt get an email when i registered to here.
@bkoca Your address may have returned too many of our communication attempts, which puts the email onto out blocked list. If you click my Community name and spell the affected emails for me in a private message, I can check the LMI Bounce Filter to see if this is the case.