New to GoToMeeting. Created new organizers and sent custom email. The email is never received (I did verify I am able to receive outside email to these accounts) says it sent successfully no error whatsoever
Solved! Go to Solution.
I will PM you with an email contact alias.
I have recently purchased a new Licence for our Sales team in GoToMeeting. I have set up the User account and the Invitation has been 'sent' to a distribution list in our Exchange (firstname.lastname@example.org). It is not being received and there is no way within the portal to activate and set a password. I am therefore unable to resolve by use of working aro-und the problem.
I see a WorkBooks Online account, but 'email@example.com' is not currently a user. If you're currently an admin for this account, you may add this email address as an organizer if you like.
The email you quoted had a different spelling than the view you just posted: firstname.lastname@example.org (singular Vs. plural) , compared to email@example.com . Perhaps this was part of the confusion?
My main account is linked to email firstname.lastname@example.org. I have already a second organizer with email email@example.com, this email is actually an alias to ithotline, so that all emails reachs the same account. I have just added a 3rd organizer and added another alias firstname.lastname@example.org to ithotline, but I dont receive the invitation. I have re-invited several times, unsuccessfully. I have checked my quarantine folder. Nothing.
That email address was on our bounce list due to too many bounce backs and failed email deliveries. I have removed it from the list so you should receive the email now if you resend the invitation.