Number not working (GoToMeeting)

[grantarp]

Just started a GoToMeeting today. The phone dial-in number presented  Canada: +1 (647) 497-9391

did NOT work.  Multiple people tried this number, multiple times. I also tried it on 2 phones. I got "all circuits are currently busy" ... why would this happen? We pay for a subscription to the product so we don't get technical issues like this when we need to use it.

I've also been waiting on the phone for 1 hour now. No response from customer support.

[AshC]

Hi,

I apologize for the support delay, as we are dealing with a much higher than expected usage rate due to the recent worldwide events.  I will report this failure to our audio services group, and if you can wait for a cusotmer support representative on the phone they can help trace the cause of the audio failure through further investigation.