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LogMeIn Contributor

Re: I cannot use the outlook plugin to schedule a meeting


Welcome to the Community!


That error often indicates that the current login session has expired or is no longer valid.  You can try these steps to fix:

  1. In Outlook click the Add-Ins tab
  2. Click GoToMeeting Settings
  3. Click Sign Out
  4. Confirm the sign out
  5. Click GoToMeeting Settings
  6. Click Sign In
  7. Enter GoToMeeting user credentials
  8. When prompted click Allow

New Contributor

Re: Outlook plug-in issue


I have done both steps as listed and still get the same error msg.
I am running 2010 MS Outlook 14.0.7237.5000 64bit


Any help is greatly appreciated.

New Contributor

Re: Outlook plug-in issue

We have problems with the GoToMeeting and OpenVoice Outlook addins crashing or slowing down Outlook so that Outlook disables them.  We have to frequently re-enable the addins.  Will the addins be updated anytime soon to work better with Outlook?  

LogMeIn Contributor

Re: Outlook plug-in issue

@JasJet What's the error message?  Which Outlook version are you working with, on what operating system?


@Sue3 I'm not aware of any known issues with the OpenVoice plugin at this time, or new development upon it.  Have you been able to create a case with Customer care to fully document the environment where these failures occur?