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LogMeIn Manager

Re: Outlook plug in suddenly stopped working.

Hi Pierce,

What exactly do you see when you login on the website, do you have the option to schedule a meeting?  I suspect that the account you are logging in with may not have been assigned an organizer license. 

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Outlook plug in suddenly stopped working.

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New Contributor

Re: Outlook plug in suddenly stopped working.

Thank you!  So it seems someone didnt loop me in on the removal of the license.
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New Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

The outlook plugin worked two months ago, but not any more.
Signing out and in again does not help.
Re-installing gotomeeting does not help.
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New Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

I am having the same problem. Signed in and out, nothing. This is very frustrating
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LogMeIn Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

Hi Tina,
Sorry for the frustrations. 
This message can also be caused by GoToMeeting Organizers who have selected 'Use Own Audio' in their online settings, but failed to enter any data for their own phone conference.

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New Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

Signing out and back in did not work for me - Windows 10 / Office 2016.  Any other suggestions?
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New Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

Same Issue with Windows 10 (after Creators Update) / Office 2016
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LogMeIn Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

Hi there,
Were you able to check your GoToMeeting settings online to confirm that an audio option has been selected and data correctly entered?

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New Contributor

Re: Outlook Plug-in we apologize, but an error has occurred while processing your request.

I have built-in audio selected and both options selected below it.