Payment problem

Giorgia75 · ‎11-01-2020

Hello!

I am using the trial version of GoToMeeting, still 10 free days, but when I try to buy a subscription plan I am not able to complete the process. It starts creating the account, but then it ends always with a big red cross and it is written "UPS!" and it asks to restart the problem. What can I do? I am unable to pay my subscription. Thank you for any help.

GlennD · ‎11-02-2020

Hi @Giorgia75

I have reviewed your account and I see that you were able to purchase a plan successfully. Unless you have any further questions I will archive this post?

Glenn is a member of the GoTo Community Care Team.

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Payment problem

Re: Payment problem