Yesterday, I bought the lincese for Gotomeeting Stater plan.
According to the price on the site, the total price is $171(billed annually).
But the price was changed when I purchased,
I got the bill that was $250.80 for Gotomeeting Starter.
I can't understand the receipt.
What is the Gotomeeting Pro trial and why should I pay the tax for that?
Why is the price changed to $228?
How can I ask to adjust the price?
Hi @Hyezero ,
Sorry for any confusion there.
Depending on where you live, there maybe separte taxes associated with online services. I think we can improve the messaging on that page to make it clearer, and we'll work to improve that aspect.
I sent the printable copy of my receipt to the alias email@example.com.
But still I have a question for the total price.
Who can explain to me about change of the price?
I already proposed the Gotomeeting starter plan for $171 to my boss and my boss accepted it.
But the actual price was changed and higher than proposed.
I already called to customer center and addressed the problem.
They said they will give an answer about that within 1 days.
But, they didn't give answer yet.
Please let me the email to adjust and ask the price.