Hello, My problem is in the following: I recorded 4 hours meeting. I cliked the button to convert it and soon after it crashed. I needed to restart my PC, so when I went again ond GTM Hub to convert it again, my recorded video wasn't there. I have all my recorded videos on Hub, but there wasn't my last one. What happened? Thank you in advance.
You should still have the original recording files somewhere on your HD. If you can make a copy of those separately, we can then try a software patch on the GoToMeeting installation, followed by a re-conversion attempt.
In this case, I can email you the new patch if you can confirm an address that will be able to receive the file attachment: Click my Community Name in order to private confirm the email spelling.