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New Contributor

Screen blocks

GTM screenshot 2.png

When we share the screen using a PPT presentation, the first slide stays on the screen in the block across the bottom and top. What's up?

2 REPLIES 2
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LogMeIn Contributor

Re: Screen blocks

Hi @RMGreen 

I have personally never seen that behavior before.  Are you certain this is not just the reflection of your presentation being shown there incorrectly, or did you see this in the recording as well? 

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New Contributor

Re: Screen blocks

Thanks. It ended up being a combined issue of setting up the correct monitor as primary, and screen resolution.