cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Set for cloud recording yet it saves for my desktop

Hi guys,

 

I have been using gotomeeting for 4 years, and never had this problem. I set it for cloud recording, as you can see it on the picture, yet it saves the recordings on desktop, and I had to convert them which pain in the..

 

Any idea, how to fix it?

Thanks,

Balazs

 

cloudrecording.png

3 REPLIES 3
Highlighted
LogMeIn Contributor

Re: Set for cloud recording yet it saves for my desktop

Hi @Balazs

If Cloud Recording used to work from that location, are you experiencing any connection disruptions at the presenting computer while broadcasting in GoToMeeting?

Highlighted
New Contributor

Re: Set for cloud recording yet it saves for my desktop

Hello there,

 

all works just fine. Except cloud recordings. No interruoption, no loss of internet connection.

 

Thanks for your help!

Balazs

Tags (1)
Highlighted
LogMeIn Contributor

Re: Set for cloud recording yet it saves for my desktop

If you're still a Business+ subscriber already, please click my Community name in order to send a private message with your GoTo login email address, and I'll check to see what the settings look like on the account itself.