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New Contributor

Trying to access admin and got "You do not have access to the Administration Center. "

 
1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Contributor

Re: I added a second organizer but the Admin Center keeps erroring with a message I dont have access to the Administration Center

Hi Todd,
Sorry for the error there.
Have you tried the same admin maneuver in an alternate web browser to test?

 

If so, then please click my name in the Community to send me a private message with the admin email spelling.

 

 

68 REPLIES 68
New Contributor

I just upgraded my account to 2 users; but I cant login to the Admin Center

I just upgraded my account to 2 users; but I cant login to the Admin Center to add the additional organiser. I tried logging out, multiple browsers but I still get a message that I'm unauthorised to login to the Admin Center.

Can some one point out what I could be doing wrong?
LogMeIn Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

Hi Shafeeq,
Sorry for the confusion.  Let me check out your email address to confirm you have access to the admin center.

LogMeIn Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

Please let us know if you do not have access to the admin center going forward.

New Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

Thank you! It works now.
New Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

I need this same help. upgraded from 1 to 2. No access to admin center.
LogMeIn Manager

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

Hi Todd, can you please send me the email address for the main account?

 

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

just did. thanks.
Retired LogMeIn Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

You should be all set with admin now Todd. Sorry for the complications.

New Contributor

Re: I just upgraded my account to 2 users; but I cant login to the Admin Center

Hello, I have the same issue. Just added 2nd user but no access to admin center.