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LogMeIn Manager

Re: Unable to access Admin console after purchasing additional seat and account becoming the admin account.

Sorry for the frustration, you should now have the ability to sign into the admin center.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Unable to access Admin console after purchasing additional seat and account becoming the admin account.

Thanks Glenn.
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New Contributor

I do not have the admin center

Don't have access to Admin Center: "You do not have access to the Administration Center. You will be redirected to your account page momentarily."
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LogMeIn Manager

Re: I do not have the admin center

Hi,

You should have access to the admin center now when you sign in.

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
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LogMeIn Contributor

Re: i cannot access the admin center

Hi Ric,
Sorry for the delay.  Check your account in about 10 minutes, and you should have the Admin Center option available.

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New Contributor

You do not have access to the Administration Center

I have purchased 2 organiser plan on my account. When I try to navigate to the admin center to setup users, I get this error message. My account is with the same email Id as this one. Please help.
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LogMeIn Contributor

Re: You do not have access to the Administration Center

Hi Ajay,
Sorry for the trouble there.
I have made a change to your login so you should regain Admin Center access now.  Let us know if there are any more problems.

 

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New Contributor

Re: You do not have access to the Administration Center

Thanks Ash for the quick help!
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New Contributor

I added a second organizer but the Admin Center keeps erroring with a message I dont have access to the Administration Center

I added a second organizer to gotomeeting but the Admin Console errors. It states I do not have access. 
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LogMeIn Contributor

Re: I added a second organizer but the Admin Center keeps erroring with a message I dont have access to the Administration Center

Hi Todd,
Sorry for the error there.
Have you tried the same admin maneuver in an alternate web browser to test?

 

If so, then please reach out directly to Customer Support for the fastest resolution, or click my name in the Community to send me a private message with the admin email spelling.

 

 

 

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