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To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
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LogMeIn Contributor

Re: I do not have access to the Administration Center

Hi Arkatechture,
Please Private Message me here through the Community to confirm the email spelling you are using.

 

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Active Contributor

Re: I do not have access to the Administration Center

Sent, thanks!

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LogMeIn Contributor

Re: I do not have access to the Administration Center

All right, please check for the Admin Center link at the top of your account in a few minutes to see if it has returned.

 

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Active Contributor

Re: I do not have access to the Administration Center

yes that resolved it thank you!
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New Contributor

cannot sign into admin page

I've edited our account to add an organizer, going from 1 organizer to 2, but I seem unable to setup the new organizer in the Admin section.  It says I don't have access, but I feel I should.
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LogMeIn Manager

Re: cannot sign into admin page

Hi Chris,

Sorry about that, you should now be able to sign into your account and access the Admin Center.

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
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New Contributor

I cannot access GoTo Admin Center

I'm trying to access Admin Center and I'm seeing a message "You do not have access to the Admin Center...."
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New Contributor

Admin Center Access?

I am unable to view the Admin Center (the option is greyed out) but I am the only one on my account and am able to access billing. Is there something I should click to activate this?

 

Thank you!

 

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LogMeIn Contributor

Re: Admin Center Access?

Hello,

While the Admin Center is primarily for multi-user accounts, we can grant you access to this section manually if you have not contacted Customer Care by phone yet...

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New Contributor

Re: Admin Center Access?

I would love access and have not contacted anyone else yet. Or if there's a better way to access reports, please let me know!

 

Thank you.