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New Contributor

No access to the Administration Center

Error after adding second organizer : "You do not have access to the Administration Center. You will be redirected to your account page momentarily."

LogMeIn Manager

Re: No access to the Administration Center

Hi @SynRG

 

Sorry about that! You should now have access to the Admin Center after you sign in.

 

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

No access to Administration Center

Keep getting "You do not have access to the Administration Center. You will be redirected to your account page momentarily." I am the administrator for this account.

LogMeIn Contributor

Re: No access to Administration Center

@scouser_phil Sorry abou that. 

 

I looked up your Community email and found you've been a GoToMeeting subscriber for over a year.  Have you ever had access to the Admin Center?

New Contributor

Re: No access to Administration Center

@AshCFirst time trying to use it.

LogMeIn Contributor

Re: No access to Administration Center

@scouser_phil OK, check your account again in about 10 minutes.  By then the changes I made should propagate to your login.

 

Active Contributor

Can`t log in to Admin Center . How to restore Access?

When trying to log in using URL: https://admin.logmeininc.com/portal/

I get an error :

You do not have access to the Administration Center. You will be redirected to your account page momentarily.

How to restore access to admin center?

It started about a month ago.

 

Screenshot 2018-11-16 at 12.41.03.png

LogMeIn Contributor

Re: Can`t log in to Admin Center . How to restore Access?

@YvesHiernaux  Sorry about that!

This error can often be fixed by clearing your cache, or using an alternate web browser.

Active Contributor

Re: Can`t log in to Admin Center . How to restore Access?

Hello Ash,

 

Sadly, trying different browsers, emptying the cache, incognito mode etc... does not solve the issue.

Active Contributor

Re: Can`t log in to Admin Center . How to restore Access?

And I have access to everything else.

Billing, subscription, personal info, ...