There have been a number of changes since the Recording Manager was add, in this article I will highlight the key points you need to know.
Recordings made on a PC still use the GoToMeeting codec, but the resulting files have a new .g2m extension so you can easily tell that they have not yet been converted.
The new Recording Manager lets you convert you recordings whenever you want, instead of automatically starting as soon as your event has ended.
On Windows you can select .wmv or .mp4 file formats, on Mac it’s .MOVor .mp4. The codec on the Windows recordings is removed during the conversion process so you can share and upload your recording right away.
On the subject of sharing, if you have a GoToWebinar or GoToTraining account, you now have the ability to upload your recordings to your account and share them directly from there. Each account has 3GB of space for recordings.
The final improvement worth mentioning is that after the conversion process is completed, your original recording is now moved to a new folder, rather than over written. On a Windows PC your recording is moved to a new folder called Original, which is located in your Documents folder. If you are using a Mac, the files are saved in a folder called tempAV which is located in the Recordings folder. Due to the size of these files they are not saved indefinitely, so you might want to make copies to a dedicated storage solution if you want to keep them as back ups. This means if for any reason you need to run the conversion again you can. Just copy the original recording files back into your Documents or Recordings folders and and launch the Recording Manager again.
Glenn is a member of the LogMeIn Community Care Team.
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Thanks for the information. I'm having a problem, however. I've uploaded the file as instructed. It does so without incident. When I test the link for the video...after entering my information, all I get is blank white screen. The video does not play. Any ideas?
I hosted a GTM at another site on Mon, 20 Jul. When the meeting ended their IT person closed the meeting and we all left. I realized later that the recording was not converted. Is there any way to convert the recording now? Is the original file on the GTM site or was it stored on the local drive of the host's computer? Thank you for your assistance.
Okay, now how do I get to the screens show above? I have GTM open in a browser and I don't see any link that would lead me to the screens shown. I have the GTM app open and it only allows me to see my current schedule of meetings.
I conducted a session and saw the file that needed to be converted. I haven't recorded before and wasn't quite sure what to do from there. I think I must have closed that box and cannot find out how to access it again. When I click on "My Recordings" it shows that nothing is there. Can I access the file anywhere now?
In the process of converting my recording to MP4 format, the audio quality on the recording appears to have degraded quite a bit. I would like to reconvert the original recording to WMV format, hoping that will help the quality issue but I'm unable to figure out how to do that. I can't find the original GTM recording anywhere on my machine after the first conversion was completed.