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New Contributor

Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement"

Hi team,

My name is Mikhail, I work for ManyCam. We've noticed recently that ManyCam Virtual Webcam is no longer detected in GoToMeeting, specifically under macOS. This has affected not only ManyCam but all other virtual webcam software as well.
I'm reaching out because many of both your and our clients use ManyCam and GoToMeeting together in their daily work (we've already received a bunch of complaints regarding this).

In order to fix this issue, please consider adding "Disable Library Validation Entitlement" to your app. This will allow your app to load virtual camera plugins. You'll find more information here - https://developer.apple.com/documentation/bundleresources/entitlements/com_apple_security_cs_disable...

Best,
Mikhail

13 REPLIES 13
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New Contributor

macos - GoToMeeting Version 8.47.2 Build 14316 virtual webcam not recognized

Hello,

 

 On macos 10.14.6 GoToMeeting Version 8.47.2 Build 14316 virtual webcam is not recognized.

 

This happens with Manycam or Telestream wirecast.

 

It works fine on previous GoToMeeting versions.

 

Any idea?

 

Thanks,

 

Diego

 

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LogMeIn Contributor

Re: Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement&quo

Hi Mikhail,

Do you see the same behavior if you open the same document directly in Safari?

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New Contributor

Re: Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement&amp

Hi @AshC ,

Thank you for looking into this. This is not related to a document of any sort, nor this has to do with the browser. The problem is that our virtual webcam is no longer detected as a video source in the GoToMeeting application, while it's reliably detected in other programs, like Skype for instance. I explained why this happened and how to fix this in my initial request.

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New Contributor

Re: Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement&amp

Was this resolved?  I too am unable to detect a virtual camera from Wirecast.  I was suspicious that it was a Mac OS Catalina permissions issue, but other applications can see it.  It there a way to solve this?  Thanks a head of time! 

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LogMeIn Contributor

Re: Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement&amp

Hi @Van1900 ,

We have identified the changed that caused this behavior, and are investigating possible solutions.  I hope to hear some updates in the coming weeks.

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Active Contributor

Re: Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement&amp

has this been solved?
I've a webinar in the afternoon and I would like to be able to use my usual setup, (involves reflex used as virtual cams)
please let me know how I can solve this quickly.

Thank you.

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New Contributor

Wirecast and Go to Meeting

Hi!

 

I want to do a conference using Wirecast. WireCast has a multicamera options for me, but my client uses Go to Meeting. So is it compatible? How to do it?

Thanks.

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LogMeIn Contributor

Re: Wirecast and Go to Meeting

Hi Townak,

While Wirecast is not a supported input device for GoToMeeting, we are looking into ways of making it compatible again in the future.  At this time I don't have any news for the investigation, but will update this thread as it becomes available.

 

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Active Contributor

Re: Virtual webcam compatibility - consider adding "Disable Library Validation Entitlement&quo

Not having virtual camera support for a software that is all about video sharing is nonsensical. If GTM had all the necessary functions natively, then fine. But until GTM has zooming, backgrounds, lower thirds (very important to me), then there should absolutely be support for third party virtual cameras (in my case Manycam, but I speak out for all the others). I'd love to hear a reason or justification from GTM. Anyone?

Thanks