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New Contributor

Why can't I open some meeting IDs (not all) in a browser (Chrome)?

Hi there,

 

For some meeting IDs that I get sent, I get the option to open in the app or in the browser (I am using Chrome). But for other meeting IDs, I do not get the browser option. I can't use the app (audio stopped working about 3 months ago) so I need to be able to open all meetings in the browser. Why doesn't it work for some IDs? Even if I take the ID to gotomeeting.com and click Join and enter the ID, I still don't get a browser option. So it's nothing to do with the complete URL of the meeting.

 

Thanks,
Ali

1 REPLY 1
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LogMeIn Contributor

Re: Why can't I open some meeting IDs (not all) in a browser (Chrome)?

Hi Ali,

In some instances the meeting organizer may have restricted the web app option.  This is usually done to increase functionality and improve security for GoToMeeting broadcasts.