"Invalid meeting ID" received by some attendees on iPad; not always same iPad or attendee

[gotomidwest]

Hi. GotoMeeting Room links are posted on a web page and opened by students on new iPads (purchased in last 3 months). Some of those students are receiving "invalid meeting ID" while the majority of students jump right into the meeting.

It is not consistently the same iPad nor student.

Any insight on a cause or resolution is appreciated.

[AshC]

Hi @gotomidwest

Do you know if all of the iOS attendees pre-installed GoToMeeting beforehand?

Are they all on the same network?

Do they share iPads within the group?