Admin Center (v5.21.0) Release Notes

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To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit

Admin Center (v5.21.0) Release Notes

LogMeIn Contributor

Released June 10, 2020




  • New!  Admins can now choose the time frame (i.e., 30, 60, or 90 days) for when the users within an account display an "inactive" user status due to not signing in and authenticating.  Learn more about user statuses.
  • Improved: Generic error messaging has been replaced with appropriate detailed messaging stating that the new user attempting to be added to an account could not be added because their email address is already in use within another account.  Learn how to fix this.
  • Improved:  Messaging for COVID-19 Remote Work Kits has been updated to inform admins that these kits are available until June 30, 2020.  Learn more at