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Need some last minute real time advice? Forgot to invite an attendee to a meeting? We've all been there! Now you can call other's phones and connect them to the audio conference portion of your meeting! Read on to learn more about this feature and other improvements and bug fixes.
Ability to call others to the meeting
Platform (v2017.4.1) and Audio Engine (v1.19.0) upgrade
Welcome Mat updated to GoToMeeting v9
Fix for missing audio meter in Preferences
Improvements to Recording icons and texts
Fix for app crashing when stopping screensharing on Mac
Additional fixes and changes
Users were previously rolled back from v8.26.0, b8679 to v8.27.0, b8625 due to backend issues. This build was deployed to customers beginning May 15 and ends May 23, 2018.
Ability to Call Others to the Meeting
Organizers who haveCall Meenabled can now call others from the desktop app and connect them to the meeting in session! This is an easy way for organizers to invite up to 5 attendees to join the audio conference of a GoToMeeting session via telephone. Note that only those who have Call Me enabled will see this option.Learn more.
Organizers can begin calling others from the Control Panel.
Click the Call icon in the Attendee pane. This will launch a "Call others to join the meeting" window.
Enter the attendees' names and phone numbers and selectCall.
Observe the phone call status by their name. Once connected, the attendee's name will appear in the Attendee list.
Improvements to Recording Icons and Texts
Improvements have been made to the cloud recording icons and texts. Improvements include: (COLLABEP-20950)
New error messages when recording hits an error (e.g., fails, unexpectedly ends, etc.)
New tooltip on recording status (i.e., "Saving to the cloud", "Saving to computer")
Recording panel now at the bottom of Control Panel (Mac)
Platform (v2017.4.1) and Audio Engine (v1.19.0) Upgrade
Upgrades have been made to the desktop platform and Voice Audio Engine, which provides overall improvements and bug fixes including:
Fix for app intermittently crashing on Windows
Welcome Mat Updated to GoToMeeting v9
Messenger has been renamed toGoToMeeting v9! The Welcome Mat has been updated to reflect this change. When users install or open the GoToMeeting v9 app from the Welcome Mat, they will experience different flows depending on the download status.
When new users launch the app for the first time, they will download the Messenger app and be prompted with an update to GoToMeeting v9.
When users who already have Messenger launch the app, they will be prompted with an update to GoToMeeting v9.
When users who have already updated to GoToMeeting v9 launch the app, GoToMeeting v9 will open.
Bug Fixes & Minor Changes:
Fix for Missing Audio Meter in Preferences
Previously, the Microphone meter in the Audio Preferences window was missing. Now, the meter will turn green when the microphone is active and in use.
Fix for App Crashing when Stopping Screensharing on Mac
Previously, the app intermittently crashed when Mac users stopped screensharing. Now, the app will continue to run properly after screensharing is stopped.
Fix for app crashing when Mac organizers shared a video for a second time after switching from screen sharing to video sharing
Fix for users seeing an incorrect audio state when switching from VoIP to PSTN
Fix for the "Share my screen" window dismissing itself when Windows organizers opened it a second time to begin sharing another screen or application
Fix for Mac presenters getting stuck in Drawing Tools and forced to use the Escape key as a workaround
Fix for Saudi Arabia country flag and name missing in the toll-free audio drop-down list
Fix for the Windows app launching attendees via the Web App and the "Join" window remaining open
The "Feedback" checkbox will now only appear on the last window of the "Leave or End Meeting" flow
Cosmetic improvements to the Webcam screen in the Mac Preferences window
Fix for Phone call users who entered the Access Code and PIN appearing as connected even after leaving the meeting
Fix for app intermittently crashing when users removed an audio device while waiting in the Hallway ("Waiting for organizer" screen)
Fix for the Preview app not showing up as a thumbnail in the Mac "Share my screen" window or under "Just a Window" in the Share drop-down menu
Fix for the German "Meeting full" warning message being truncated
Fix for app intermittently hanging due to backend reasons
The Feedback survey will launch at the end of every 4th session or after 30 inactive days
Users will no longer see "Caller XX" in the Attendee list when there are no "intruders"