GoToMeeting Desktop App (v8.38.1, b11282) Release Notes

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GoToMeeting Desktop App (v8.38.1, b11282) Release Notes

LogMeIn Contributor

Users can now enjoy improvements to cloud recording and invitations and high contrast mode for accessibility. Read on to learn more.



  • Accessibility improvements to Windows
  • Improvements to cloud recording
  • Improvements to inviting others from Mac
  • Improvements to user feedback survey on Mac
  • Additional bug fixes and minor changes

Rollout plan:

  • This build was deployed to customers beginning December 6 and ends December 12, 2018.

What's New?

Accessibility Improvements to Windows

  • High contrast mode is now supported for out-of-session windows (e.g., Scheduler, Preferences, system tray menu, Report Audio Issue, Recording Manager). 

Improvements to Cloud Recording

  • When a mobile organizer starts a meeting, a co-organizer joined from the desktop app or Web App can now record to the cloud on the scheduling organizer's behalf. Previously, if a mobile organizer started a meeting, cloud recording was not possible.

Bug Fixes & Minor Changes:

Improvements to the Inviting Others from Mac

  • The Invite button at the bottom of the Control Panel now launches the "Invite Others" window. Previously, it copied the meeting details to the clipboard. endpoint8380_invite.png


Improvements to User Feedback Survey on Mac

  • Mac users will be prompted with a feedback survey window after the user has left the meeting or the meeting has ended. Previously, a browser page would open with the survey. endpoint8370_feedback.png



Additional bug fixes and minor changes:

  • Fix for some Mac users running v8.36.2, b10981 unable to launch the desktop app
  • Fix for some Mac users experiencing a long join time waiting for the desktop app to download the required version 
  • Fix for Windows attendee in full screen mode not being able to see the shared video 
  • Fix for the GoToMeeting app remaining in the Mac dock after the meeting has ended 
  • Fix for promoted organizers seeing the Recording notifications
  • Fix for Mac users running OS X Yosemite 10.10 experiencing the app crashing when they immediately switched over to another app/screen after ending a session
  • Fix for an unresponsive Control Panel and app crash when users enlarged the Audience View pane while sharing their screen 
  • Fix for the  "Reply" button overlapping the chat preview in the notification
  • Fix for unresponsive Audio icon and wrong audio state for Mac organizers 
  • The "Send Feedback to GoToMeeting" menu item has been removed from the Control Panel 
  • The GoToMeeting app will stop running when users exits the app 
  • Attendees who haven't entered a name will be displayed as "Waiting for name" in the Mac Attendee pane 
  • A minimum font size of 9pt has been applied to all desktop app windows (e.g., My Meetings, Recording Manager, etc.)