The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Access Denied - GoToMyPC
On one of my computers, everyone besides me is getting an "Access Denied" popup when trying to connect to the GoToMyPC. "For security purposes, access to "XXXXXXXX" is denied. Please try again in 5...
Please downgrade desktop app version and try attempting remote session after upgrade.
When anyone else tries to log in, it still gives access denied pop up and the local machine then goes into a 5 minute suspension where nobody (even me) can log in.
Can you share screenshots ?
This is the popup everyone receives except me when trying to log in. Everyone is listed in shared access as the computer is visible to them to connect to.
- And it does not allow anyone to even enter in the access code before popping up that message and disconnecting.
Which Desktop App version are you on ? Can you please DM me your account details ?
