Please downgrade desktop app version and try attempting remote session after upgrade.
Having same issue. removed and re added users and still get access denied. how do I downgrade the desktop app
Please DM me your registered email address.
Having same issue. Just added a couple of new host computers when this started. Removed and re added users and still get access denied. how do I downgrade the desktop app?
@Mark Champney I'm sorry about the recurring errors.
We have a fix for this issue coming in a couple of weeks. If you need immediate help rolling back a software version you can call directly into Customer Support to confirm your ID and make the official request.